Return Policy

Physical Products - 

If you received the wrong item, please email hello@creativastrology.com with your order # and a photo of the item you received. We will ensure you get the correct item. 

If there is an issue with your item you received, please email hello@creativastrology.com with your order # and details of the issue. Please include photos if applicable. We will replace the item. 

There are no refunds on defective or non-defective items. There are only returns/replacements on defective items, or if you received an incorrect item in error. 

Readings 

-Individual Readings are paid for in advance and there is no refunds available, however: 

     -If you cancel within 2 hours you can reschedule your reading for no charge

    -If you are canceling less than 2 hours until your reading, you're subject to a $25 rebooking fee


Groups & Events

-Group Readings & Events are paid 50% deposit, 50% due the day of the event. 

    -Can reschedule with no charge with 48 hours notice 

    -Cancellations with no rebooking intended are not subject to a return of the deposit.